Effective Date: 15/02/2021
Last Updated: 15/02/2021

Welcome to sparkafrik. (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our multi-vendor e-commerce platform.

1. Information We Collect

1.1 Personal Information

When you register as a vendor, buyer, or user, we may collect the following personal details:

  • Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely via third-party payment gateways)

1.2 Non-Personal Information

We may also collect data that does not directly identify you, such as:

  • IP Address
  • Browser Type & Device Information
  • Website Usage & Analytics

2. How We Use Your Information

We use your data for the following purposes:

  • To create and manage your account
  • To process transactions and facilitate payments
  • To provide customer support
  • To improve website functionality and user experience
  • To prevent fraud and enhance security
  • To send marketing communications (with your consent)

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

  • Vendors: Necessary information for order fulfillment.
  • Payment Providers: To process transactions securely.
  • Shipping Partners: To deliver your orders.
  • Legal Authorities: If required by law or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies to:

  • Remember user preferences
  • Analyze website traffic
  • Improve user experience

You can manage or disable cookies through your browser settings.

5. Data Security

We implement security measures to protect your personal data, including encryption, secure payment gateways, and restricted access. However, no online platform is 100% secure, so we encourage you to keep your account credentials confidential.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability

To exercise these rights, contact us at sparkafriksa@gmail.com.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting updates on our website or contacting you directly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: sparkafriksa@gmail.com
Address: Yaounde, Cameroon

This Privacy Policy is designed to comply with GDPR, CCPA, and other relevant data protection laws.