And if you tap down twice at the same station after 30 minutes then you will be charged 2x maximum fares (one for each tap). You have to pay a 7 deposit for Oyster cards. Buy your child a normal pay-as-you-go Oyster card (not a travelcard), load some credit onto it, and then ask a member of TFL staff to apply the Young Visitor Discount to it. Tube, DLR, London Overground, Elizabeth line and National Rail services. Pay as you go fares are up to 26% cheaper than buying a paper single ticket. Plus the Oyster caps are cheaper than the related travelcards. If you're in the UK then you can buy them from the TFL website and have it delivered to your house - oyster.tfl.gov.uk/oyster/link/0005.do - if you're abroad then you'll have to buy a Visitor Oyster Card instead (which is basically the same thing) - visitorshop.tfl.gov.uk/tfl/london-visitor-oyster-card - It's all explained in the 'Buy an Oyster Card' section above. Add your discount to an Oyster card. Ticket ticket office staff will be available in ticket halls to assist with the machines for a year after ticket office closures. You must have your photo ID with you. You can also use the app to look up your journey history. You will be able to purchase your season ticket via RST Online and have your season ticket loaded onto your smartcard. 70 for 3 years. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. For other queries, you should find the information on our website, or you can e-mail us as below. From June 2021 customers will no longer be able to buy or top up Oyster cards at TfL Rail or London Overground ticket offices. Once your STC has been dated, it is your ticket. Met reviewing over 1,600 cases of alleged sexual offences and domestic abuse involving its staff. You can also purchase a one-day bus-only pass from Tube stations. Thisdiscount gives your child half adult rate pay as you go discount for up to 14 days. I am new to this site. If you use a mixture of buses and trains (or just the trains on their own) then youll have to pay the train cap instead. If you want to travel on the tube and live in a London borough then you can get a 60+ Oyster card: This entitles you to travel for free on Londons buses, trams, London Underground, London Overground, DLR and TFL Rail after 9 AM on weekdays and any time during the weekend. Then you can use it as a 'pay-as-you-go' card. The privilege discount can only be set on certain Oyster cards, according to the type of PTAC held. Find out more about paying for river bus services. Oyster travelcards work differently to pay-as-you-go cards because you dont have to keep topping them up with credit. Staff Travel Cardsare issued in April each year and will be sent to your home address by Staff Travel. Ask us a question Oyster cards can be a bit confusing until you get the hang of them, and were happy to answer any questions you have about how they work and how much they cost. Dans un premier temps je ne sais pas si je dois . It's a smartcard that is used to pay for trips on London Transport. For example, if you look at the journey from Heathrow airport to Paddington then youll see This journey is in zones 1-6 written in the fares box. But this rule only applies to pay-as-you-go Oyster cards. Can I use my 60 Oyster card on National Rail? Once you have your unique one-time passcode from RST, you can create an online account so you can purchase Priv-rate tickets on www.railstafftravel.com You will need an email address and password to create your account. Kory I have two Oyster card on my account with different numbers can my friend use one of these at the same time I am using the other one, as we will be travelling together. On the bus, you only need to touch on with your Oyster card (not off). Refunds & replacements; They're valid for the rest of the day. If a non-registered person is found with a card registered in someone else's name then technically TFL can confiscate it and even fine them. If you have any other queries please do not hesitate to contact RDG at: The Rail Delivery Group. Once youve had the card for a year the system will change the 7 deposit into 7 of credit, which you can then use for fares. Peak: Peak fares apply to any journey that starts between 6:30 AM and 9.30 AM (Monday to Friday), and between 4.30 PM and 7 PM (Monday to Friday). will I be able to use it next time I visit London or will it have time-expired? Robert Schultz My plans are to visit London. What is the best way to pay for our travel whilst in London (visiting the usual tourist sites). If the employee only needs the approval form for eligible family members, please complete the form as normal. the minimum amount you'll spend is probably a zone 1 single fare there and back each day, which still adds up to more than 20 quid over 5 days. The pink readers are there because some journeys are cheaper if you avoid travelling through zone 1. They can reapply for their PTAC each year, provided they can provide evidence that they are still in full time education, using the annual reissue application form. but bear in mind they only last for one day each, can only be used after 9:30 AM (or at any time during the weekend), and you all have to travel together - visitorshop.tfl.gov.uk/en/group-day-london-travelcard, Carol How do I get Senior discount on Oyster card if I have a Senior railcard, Staff Hi Carol. Download the c2c Train Travel app; At the station; Oyster and Contactless; Smarter travel; c2c Smartcard; . If you are eligible for a Retired PTAC, you can also get one for: Retired Partner Privilege Ticket Authority Card application form, Retired Child Dependant aged 5 - 15 Privilege Ticket Authority Card application form, Retired Child Dependant aged 16 and over Privilege Ticket Authority Card application form. Staff Hi Park. For current earnings and mileagelimits as well as fees that RST use. You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL You may also be eligible for free or reduced rate travel facilities. Staff Hi Rhoda. You will also need to add some credit to cover future journeys. Rail Staff Leisure Card renewal for 2022/23 - Update (This news item only applies to holders of a Rail Staff Leisure Card (non-safeguarded employees). Email Address Password Remember me on this device. Please note that you will still need to submit an XX01 form as usual. You need to apply for a new authorisation form every time you need a new Priv-rate Flexi Season. It's valid for travel on the Underground, overground, DLR (docklands light rail), TFL rail, Emirates airline, and some trains. Just hand them your card and tell them how much credit you want to add on. So, which zone travel card applied for me? Anything beyond that and you ride for free. Forget that site you found and use the official site for your information; tfl.gov.uk The computer will just think that one person is entering the station, then leaving the station, then entering again, then leaving again, Park Is there an admin charge to set up an Oyster card? This will give holders an additional 3 monthsin which to use the allocation of date boxes for free travel on National Rail services. Visit our travelcard page for more details. Once you know which zones youll be travelling through each day, look up the daily cap for those zones on this page. As soon as your card hits its one-year anniversary the system will automatically change the 7 deposit into 7 of credit, which you can then either claim back or use for fares. You can only use your STC on National Rail services in line with endorsement no.11 printed on the card. We always recommend that UK visitors use their contactless card regardless of how many days theyre staying, because the fares are exactly the same as Oyster and they dont have to pay a deposit to get one. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. In order to get one you need to pay a 5 deposit, and you can top it up as many times you need and use it again and again. Staff Hi Faye. I have also linked the Railcard 16-15 for discounts. Please also note that, at present, RST Online Smartcards are only available to employees. The only catch is that you must use the stopping services of London Overground north of Harrow and Wealdstone. I want to pre-purchase my Oyster travelcard, but am confused as to what zones we will need to cover? You can't get a refund for any credit on your Visitor Oyster card if it's lost or stolen. Sign In. (This requirement does not apply to Safeguarded employees). If this is the case, please submit the form without your phone numbers. This will automatically be refunded back onto your card if you begin a new journey within 45 minutes. Please complete the form, attach it to an email and send it to RSTconfirming the passport names to be used for all family members. You can use TfL's Single Fare Finder to work out how much single Tube journeys would cost without being linked to a railcard. Always use the latest forms from this page - earlier versions (or other company's versions) will not be accepted. Then I travel from Zone 1 to Zone 6 on the same day. Our contact details are at the bottom of this page. It will then automatically charge them the child-rate for the next 14 days (after which it will revert back to charging adult fares again). You can only buy zones 1-2. If they are not in receipt of leisure travel facilities as yet then please submit the relevant form(s) in the, For use when encountering issues when registering with RST Online, Please complete this form only when requested to do so by RST. You will need to carry your STC and PTAC withyou when you use your free ticket on Irish Railways. The 2020/21 Staff Travel Cards will not be re-issued with a new end of validity date. john Sweeney Where can purchase i an oyster card for adults before travelling to london on holidayand how much will it cost, Staff Hi John. Please only use the below forms if you have already received your registation details. I would look at the Group Day Travelcards, that would probably be the easiest. For information on transport vouchers generally see EIM16060.For details on the tax treatment of travel cards see EIM16065.. Please submit documents as a single JPG, JPEG or PDF file of less than 1Mb. (also requires Firm Stamp or Letterhead), A Notary Public (listed by the Notaries Society) (also requires Firm Stamp or Letterhead), A Magistrate or Justice of the Peace sitting in court (also requires Court Stamp), A Commissioner for Oaths (also requires Firm Stamp or Letterhead). To find their contact details see the list of Train Operating Companies You can set this up at the TFL website. Contact Details Phone 0343 222 1234 Website tfl.gov.uk Only available to Safeguarded Staff (Active or Retired) and their eligible family members. Oyster cards can also be used to pay for journeys on the DLR, London Overground, Transport for London (TfL) Rail, Emirates Air Line, the River Bus and most National Rail services within the city. Please ensure you take along your National Rail Staff Travel Card when collecting your Oyster card. Note that the fare allows unlimited bus journeys within an hour.. Staff Hi G Thomas. You must print them at home or use a self-service ticket machine. If you would like to apply for an RST Online Smartcard, please ensure that you have registered for RST Online and please submit form XX42. You need to register your Oyster card if you're adding a discount to it and want to apply for refunds or replacements. So in your example the maximum youd pay is the daily cap for zones 1-6. There are no discounts for bus or tram single fares. Please submit documents as a JPG, JPEG or PDF file of less than 1Mb. If approved, RST will issue a Dependant Season Ticket authorisation form. Does the cap change? You must do this at least 20 working days before the start date. Please do not try and buy one outside of these timescales. PEDRO Thanks so, is the daily limit cap 7.05 pounds for them? You can also purchase a one-day bus-only pass from Tube stations. The Oyster daily cap might work out cheaper than buying a 1-day travelcard, but when you factor in the extra 7 deposit then it actually works out more expensive. Before I leave Australia, if I buy the 2 or 3 day London Pass with Oyster Travelcard option, can I begin using the Oyster card for a few days before I activate the London Pass? If you don't touch in and out on a yellow card reader, you might be charged a maximum fare, charged a penalty fare or prosecuted. Then I can mix several public transports (tube, bus, train) and the daily cup will be 14.10 if I move between zones 1 to 6, LAURA Hi, to recover the deposit, is it only possible one year later? You really need to ask your old employer as we don't have any information about Network Rail staff discounts. Replacement Bus Travel Advice: For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please use this . 3 Days - 30.60. Please only use this form if you would like to apply for an RST Online Season Ticket Smartcard in order to purchase season tickets via RST Online, This is currently only available to active employees. But if you need to buy a brand-new Oyster card then youll also have to pay a 7 deposit on top, and you cant get that money back until the card is a year old, so you might find that contactless works out cheaper for first-timers. Oyster cards are accepted all over London on the bus, London Underground, London Overground, DLR, TFL Rail, National Rail, Thames Clipper riverbus, and even the IFS Cloud Cable Car. So, if: then you must not submit this form online. If approved, RST will issue a Dependant Season Ticket authorisation form. Please check the eligibility code on the form and submit proof of eligibility (if required) as a JPG, JPEG or PDF file of less than 1Mb. Also, while the railcard will only discount the purchase of zone 1-6 and 1-9 paper travelcards, on Oyster you also get reductions on the zone 1-2, 1-3, 1-4 and 1-5 caps as well. You are advised to book as early as possible as space for free travel is subject to availability. If you want it delivered abroad then you will have to buy a Visitor Oyster card instead (which is explained in greater detail on our Visitor Oyster card page). Zip Oyster photocards must be ordered online in advance. If a form does not exactly fit your circumstance, e.g. The weekly cap only applies from Mon-Sun, and not any other stretch of seven days, Photocards? Bestseller Shippable product Accepted everywhere Use on several London airport connections and most London public transport, including Tube, bus, tram, DLR, London Overground, Elizabeth Line and most National Rail services. Add your discount to an Oyster card. If you select RST Online you can make payment through your RST Online account. When submitting by email do not use your NI Number in naming the form or on the email submitting the form. Staff Hi Kory. Thats right. If you've registered your card on the TFL website then you can top it up online - oyster.tfl.gov.uk/oyster/entry.do. Jobcentre Plus Travel Discount. Antonio We are staying near Penge East Station and the quickest way to get to Central London is with the Southeastern to Victoria. 4 Days - 37.40. IFS Cloud Cable Car & Thames Clipper You can pay for a ticket on the cable car and Ubers Thames Clipper by touching your card down on the gate, in exactly the same way that you do for the buses and trains. > Compare Oyster with travelcards and contactless. If you run out of credit on your Visitor Oyster card, it's easy to top it up at: If you'd like to cancel your Visitor Oyster card before you've used it, you can ask for a refund by emailing tflenquiries@visitbritainshop.com. If you have not moved and have just changed your contact details, then please use the Change of Contact Details form (below). The verdict: Contactless is the best option for UK visitors. But if you dont mind a slightly longer journey then you can change onto the London Overground at Stratford and bypass zone 1 completely. Or use a contactless card if travelling solely within the London zones. Some styles of bus will also have an Oyster reader by the middle door and back door, but if youre a newbie to London and want to play it safe then always board it by the front door, because every style of bus will have one there. At a train station: Another easy way to top-up is by using one of the self-service ticket machines at a train station. Sam Hi can you use the oyster card at East of India train station, Staff Hi Sam, yes. If you forget to touch down then it wont know where you went, and youll be whacked for the maximum fare on that line. Each card has a series of boxes. At this point it will all start to get extremely confusing if you tap down twice at the same station within 2 minutes then you will be charged a same station exit which is 1x maximum fare (from your station to the end of the line). Our tube journey planner will tell you which zones you pass through for each station. TfL Privilege Oyster Application Employee Details Title* First Name* Last Name* NI Number* Date of Birth* Address 1* Address 2 Town* County Postcode* Home Phone Mobile No Email* Additional forms required: Declaration* By checking this box: I confirm that all details provided are correct. Vouchers which expired between 20 October 2020 and 30 June 2021 had an . If you are sending us cards or passes by post, we strongly suggest you use Signed-For Delivery, For new family applications and declarations, additional and international travel applications as well as your notifications to us of changes. All can now be booked with Eurostar at concession rate, travelling on Eurostar between the Netherlands and Brussels. A Visitor Oyster card is a smartcard. She can't use that money to pay fares, though, so you'll have to add some more credit on top. You will be required to pay a 5 refundable deposit for the Oyster card. The card covers most trains in most countries, notably except Russia, Ukraine, Belarus and Sweden. Why You Should Buy An Oyster Card in London? All of the information on using your staff travel facilities is published in the guides on the Where Can I Go and Restrictions page. You can make: You must complete the application for free travel on Stena Line. If you're travelling together then you will each need your own Oyster card or ticket. If the card registered correctly then you should hear a beep and see a little green light on the reader. if youre talking about Tottenham Hale station then the stations themselves are in zones 3 and 5, but if you look at a tube map the journey between them goes into zones 1 and 2 as well. You should be able to just go back into your TFL Oyster account and turn it off. During the period your ticket is valid, you do not need to travel continuously; you can make any number of journeys up to midnight the next day. Contactless. FIP Cards and Coupons. They come in four different types: The idea behind a pay-as-you-go card (or PAYG) is that you load it up with credit and the computer will deduct the correct fare every time you touch it against a reader. If you touch the same card on the gate four times then it won't charge you four fares. You simply choose your start date, and the zones you want it to cover, pay a one-off fee, and then you can make an unlimited number of journeys until it expires. The names on the International Travel Documents must match the names on your passports. Use this form to verify that Rail Staff Travel has the correct data for retired employees and their spouse/partner. for widow(er)s, please fill in the form as much as you can and submit. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority, At any time on weekends and public holidays, After 09:30 Monday to Friday, during July or August, or after 10:00, Monday to Friday for the rest of the year, After 09:30, Monday to Friday during July and August, or after 10:00, Monday to Friday for the rest of the year, Off-Peak Day Travelcard for you or someone aged over 16 travelling with you, Up to four children aged between 5 and 15, Tube, London Overground and Elizabeth line stations. You can't top up pay as you go credit on your Visitor Oyster card at the pier, so make sure you have enough credit before you travel. Thanks. 16+ Dependent Child PTACs are valid for 12 months and expire on 31 December. RST cannot accept them back under any circumstance. most people just need the daily cap for zone 1, which covers the central touristy bit of london. If you start running low on credit then you can simply top it up again at a ticket machine. Also, using the machines to get the Oyster cards is easy. One of the easiest and cheapest ways to travel is with an Oyster card, which can be used on the capital's buses, trams, and metro. . Russell I will be travelling to London for 4 days, arriving through Heathrow, and staying in St Pauls area. This arrangement has now ended, Dependant only applications should be made via email or post, Only available to full-time Active Safeguarded Employees, To provide family members with access to RST Online, Please note that your family member(s) must already be in receipt of travel facilities in order to be provided with access to RST Online. There are shown below in each direction: Youshould check in at least 45 minutes prior to departure on all routes except Belfast - Liverpool where youneed to allow 90 minutes. For a change of emailaddress or phone number, You should submit the Replacement form and wait for a response. Travelling from Rainham or Upminster? Staff Hi Eejay, sure. It will take less than five minutes to buy an oystercard on arrival. If your Retired Staff Oyster card stops working,email stafftravelservices@tfl.gov.ukto ask for a replacement. Find out more about IFS Cloud Cable Car. If you are sent aFlexi Season authorisation form, you must take thisto a station booking office to purchase the ticket. Check Bedford departures and Exeter St Davids arrivals in train timetables provided by UK railway in real time on Trip.com. If the start date is another day, the ticket can only be purchased after noon on the previous day. Patrick Hi there. Book train tickets from Bedford to Exeter St Davids that meet your requirements most from train timetables. Check before you travel: You can plan your journey using the National Rail Enquiries Journey Planner. Staff Hi Jupin. If you are unable to submit forms online, they can be emailed to us (How To - Send by Email). Floor 1 We are arriving at London Euston. Copies of documentary evidence must be sent with the form. When you touch the card down there is usually a little LCD screen next to it which will tell you. An Oyster card will also work out cheaper than buying a weekly travelcard, unless youre planning on making three or more journeys on six days, or two or more journeys on seven days. The system looks at all the zones you travelled through that day together. Weekly price cap Oyster users can also benefit from a weekly cap. Can I use my 60 Oyster card on National Rail? Do you have any suggestions on what card I need and where to buy it when I arrive at Heathrow Airport friday morning? You may be eligible for a National Concessionary Scheme Pass which allows you to travel free on all bus services in England. Is it worth putting money on them when we come down next week (overnighting prior to going to Heathrow), or is it just as easy and no more expensive) to touch and go? Live train status of trains from Newbury Racecourse to Richmond (London). The Visitor Oyster Card is an Oyster Card designed for tourists. 14 Pier Walk If they do not match, you may be refused travel when abroad. London EC1A 4HD, Copyright 2020 Rail Delivery Group About this Website, Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, Articles of Association of Rail Delivery Group Ltd, Rail Staff Travel, PO Box 72071, London EC1P 1JD. If I get an Oyster card, can I use it for national railway service? For a new season ticket, if the start date is a Saturday, Sunday or Monday (also Tuesday after a Bank Holiday), the ticket can be purchased from noon on the previous Friday. mike I added auto top up to my oyster card.I am concerned if the card is stolen it can be used indefinitely,can auto top up be cancelled? To replace lost or stolen nominee or dependent children passes, call to report the loss then complete the lost/stolen replacement application form and send it to Staff Travel. Staff Hi David. If you require further assistance though, please contact us directly. Use your card and save money at restaurants, shops, galleries and entertainment venues. An Oyster Card is the size of a credit card. For details about where you can use your travel facilities and restrictions. 1 April 2017 to 30 June 2018). You just pay the same price as two single journeys, Oyster daily cap? Find out if you are eligible for travel passes when you retire. To prevent a delay in the issue of passes please attach a current passport style photograph to the application. It's a quick and easy way to pay for journeys on bus, Tube, tram, DLR, London Overground, Elizabeth line, River Bus and most National Rail services in. If you select RST Online you can make payment through your RST Online account. Oyster travelcards always have an expiry date (you can choose either one day, one week, one month or one year). Jools Hi there, first time I will have bought an oyster card, can one card be used for a family of four, Staff Hi Jools, no. If your complaint remains unresolved, then you should raise your complaint with the Rail Ombudsman. Check Newbury Racecourse departures and Richmond (London) arrivals in train timetables provided by UK railway in real time on Trip.com. PEDRO We will be traveling to London next month for 3 days and we are going to get 2 Oyster cards for the adults and other 2 with Young visitor discount for our children (13 and 14). This email address is being protected from spambots. Your National Railcard gives you discounts on the Tube, DLR, London Overground, Elizabeth line and National Rail services. Credit will be deducted from your card every time you travel on public transportation. For guidance on eligibility of family members. Can I recharge them? You must fill in the appropriate box for the STC to be valid. Edited: 4 years ago Report inappropriate content RojBlake Wales, United. Regard Ondrej. Jupin kheni I have a regular travel from Edgware to Tottenham. Normally if an Oyster card only has pay-as-you-go credit on it, then yes, it's fine. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Contactless and Oyster links. You cannot book at the port on the day of departure. But either way you should still be able to top the Oyster card up with some more credit. Privilege Ticket Authority Cards (other services). If you are resident outside the UK, you may not be able to enter your phone number(s). PAYG Oyster cards do not have expiry dates on, and your credit remains valid forever. North Greenwich Contact Details Phone 0343 222 1234 . A Visitor Oyster card is a quick and easy way to pay for travel on public transport in London. We aim to issue retired passes to you before you leave TfL or, at the latest, within two weeks of you leaving. You are eligible for a Retired Staff Oyster card if you: If you are eligible for a Retired Staff Oyster card and your nominee has a Nominee Oyster card, theywill also beissued with a Retired Oyster card. These are basically just high-street shops (usually newsagents), which have a blue Oyster card symbol showing in the window. For a Civil Partner- you must attach a Civil Partnership Certificate. But that's okay because that will cover you out to Greenwich as well. To use an Oyster card on the bus all you have to do is touch it against the big round yellow reader inside the front door. The one way fare is 35 in Standard Class and 60 in Standard Premier. Im trying to figure out which Oyster Card I need to move around London to see other places. Thank you, Staff Hi Melanie. RST is part of the Rail Delivery Group. Return to Staines on any train the same day. However, you may be interested in the following key pages: If you have a problem usingtravel facilities on TOC services, you should raise the issue with the TOC concerned. You can also buy discounted. For children aged 18 or over (may additionally be used for dependants age 16-17 at RST's discretion). scrapping free travel for over 60s with Oyster cards actually saved money . Click on the result pages and start your Oyster Visitor Card Login Page login within just seconds. So if you decide that you want 20 credit then you will have pay a total of 20 + 7. Copies of the Full Birth Certificate can be obtained from the issuing authority. This will be my first visit and I need some advice about the best way to get train tickets outside London, for instance, to Winchester and Cambridge. If that doesnt work then youre probably out of credit. Your Visitor Oyster cardoffers daily capping. Travel around London on the Tube, buses, and trains using the right electronic smartcard: Visitor Oyster Card, Oyster Card, or . [Note: You might have to wait for thirty minutes before the money actually appears on your card, which is something to bear that in mind if youre in a rush!]. Staff Hi Antonio. Staff Hi. Season ticket authorisation forms will be returned to you approx 7days in advance. Find out more about travelling with children, London Fire and Emergency Planning Authority. But if you put a travelcard on an Oyster card then that will obviously expire on the finish date. Once completed, you need to send the form to Staff Travel who will authorise it and forwardit to Stena Line for processing. River buses and the IFS Cloud Cable Car are great ways to explore London. Can we buy an Oyster card valid for a year and say put 15 credit on each, and am I to believe the total amount for that day travelling would be 7.20 off our cards then the balance can be used on another day within that year. Claiming a refund online: If you need a refund of more than 10 then you will have to visit the TFL website. Prices are correct as of 4th September 2022, * Journeys between zone 1 and Heathrow are always charged at the peak rate, Return fares? Can I use 1 for myself, 1 for my wife and 1 for a child with a discount (11-15 years)? If so, what is the best option for a tourist staying 4 days in London? If you already have an Oyster Card with the priv discount set there is no need to reapply for the discount each year - please take your current Staff Travel Card to a London Underground station by 30 June to have the discount renewed, If you do not renew the discount by 30 June each year, it expires from the Oyster card and a new approval form is required from RST. Staff Hi John. Before applying, you must read all the information on the Oyster card privilege discount application form: Oyster card privilege discount application form. If the gate refuses to move then try getting your card out of your wallet and touching it flush against the reader. If you make multiple journeys in one day then the computer will stop charging you once your total amount reaches the daily Oyster cap. Here's the link - oyster.tfl.gov.uk/oyster/link/0004.do, Debbie My husband and I will be visiting London tomorrow. The privilege discount for retired staff can only be set on a standard Oyster card. For travel in and around London Zones 1 - 6 you can use a Contactless bank card instead of Oyster - look for the yellow Oyster card reader and don't forget to touch in and out. Add your discount to an Oyster card or 18+ Student Oyster photocard. Many Thanks! If you have a Retired Staff Oyster card, you can buy discounted tickets to travel on Eurostar for yourself and five companions, as shown below. You can apply on behalf of your partner and dependants. TfL Staff Travel. Free travel on Irish Railways application form. Or you could take it into a newsagent that sells Oyster cards. Once posted by RST coupons cannot be replaced if they are lost or damaged, or if you are unable to use them. The credit never expires, so you can carry on using it the next time youre in town. We will take train from Feltham to Victoria Station (zones 6 to 1) and back at the end of the day. If you would like to apply for an RST Online Smartcard, please ensure that you have registered for RST Online and please submit form XX42. Free travel on buses and trams, and discounts on our transport services. The minimum amount that you can add online or at a ticket machine is 5. The cost is up to you - you can load as much credit on as you want, depending on how much you need for your holiday. Please ensure that the start date on your season ticket gives us at least 7business days for us to generate the authorisation. We plan to do the usual sightseeing in Central London. A rail replacement bus will run earlier at 03:18 to connect with the train. Retired Staff Travel Card application and conditions of use. 020 7841 8274 Phone lines are open from 9.30am to 12.30pm from Monday to Thursday (excl Bank Holidays). Discounts off your travel when you buy an Annual Travelcard. All lost and stolen Oyster cards will be stopped so that theycan no longer be used. You will still be required to submit an Employee Residential Form (XX01) or Employee Priv-rate Flexi Season (XX32) form as normal. Isabel I am visiting London next month. Or you can touch it on a self-service ticket machine at the station. you cant claim back the deposit until a year later after its been turned into credit. You can use pay as you go using your Visitor Oyster card on National Rail services between Gatwick Airport and central London. Winchester and Cambridge are both too far away, so you'll need to buy a separate ticket from a site like nationalrail.co.uk, Kim Hi, I am planning a trip for my husband's 50th birthday. I suppose it is common sense to think that if you tap the same card down twice then it will charge you twice, but it doesn't work like that. The exact amount will depend on which London Pass you buy, but it should be enough to cover the daily cap for each day. Narendra Patel No wounder with the prices as they are there are more cars on the road. But if you had a travelcard on it then that would have expired once the date passed. But you can still carry on using the Oyster card by putting a new travelcard on it, or some pay-as-you-go credit. Contact your local council to find out more. You can also buy child Travelcards online for children aged 11-15. Important information for allInternational Travel facilities Tickets are non-exchangeable and non-refundable. Go to a random underground station and ask the staff to link your railcard to your oyster card. Staff Hi Jim. You can still apply for a privilege season ticket for your dependent children if they: You can apply using the privilege season ticket application form. Thank you, Staff If they were pay-as-you-go Oyster cards then any credit left on them never runs out. Yes, Penge East in zone 4, so youll be paying the price for zones 1-4. TfL rail PTACs do not allow priv-rate travel on National Rail Services, Complete the Oyster card privilege discount application form, Send it to Staff Travel for authorisation, Take your completed authorised application form with the PTAC to a Tube station, If required, get an Oyster card (you will need to pay a refundable 5 deposit) and ask a member of staff to set the privilege discount on it. It works exactly like a normal oyster card, with pay as you go credit that you can top up and it applies the same fares. Staff Hi Kim. If it didnt work then try taking it out of your wallet and holding it flush with the reader. We need this data so that we can contact you and verify your identify should we need to. If you've got enough time beforehand then it makes sense to order one online, but it will be less hassle if each of you just use your contactless bank cards instead (assuming you both have UK bank cards). That is the maximum amount of money that the computer will take from your card for that day. See our child train fares page for details, Young Visitor Discount? For more information, pleasecontact the operator. To report lost or stolen cards, or add family members, please use the forms on our Forms page. Get 1/3 discount on off-peak rail travel in London and the South East. You will need to pay any port taxes. Once the privilege discount has been set, you will be able to add credit to it: The privilege discount will expire when your PTAC expires. We are currently unable to accept payments via the phone and therefore payments are made via RST Online (we will be in touch if you don't already have an account). For Partner applications if you are not married or in a civil partnership. The computer will simply deduct the relevant fare from your credit. Use this form to update your contact details such as phone number and e-mail address. Railway Engineering Graduate Scheme (REGS), Fleet Reliability Focus Forum 20 Point Plan, various other applications and provision of information, Employee Priv-rate Flexi Season Application (XX32), Dependant Priv-rate Flexi Season Application (XX33), International Coupons Application - Employee and Family members (XX09c), International Coupons Application - Employee only (XX09b), Non-FIP Travel Request (XX09d) Available to Safeguarded Employees only, Replacement of Lost or Damaged Cards (XX35), Replacement of Faulty or Stolen Cards (XX34), TfL Privilege Oyster Application (XX19) (Safeguarded employees only), Isle of Man Steam Packet Application (XX16) (Safeguarded employees only), RST Online - Request Access for Family Members (XX40), Free tickets (XX14) Safeguarded Employees only, Active Employee Relinquishing Travel (XX27), Articles of Association of Rail Delivery Group Ltd. For a Spouse - you must attach a Marriage Certificate. Pink readers can usually be found on the platforms, or at the entrance to the platform stairs. Eejay I've got an Oyster Card and I live on the Isle of Wight. You might also visit zone 2 is for places like Camden, Canary Wharf and Greenwich. The Oyster card was launched in 2003 with the facility to hold season-ticket Travelcards, accepted on both London Underground and National Rail services. The most obvious difference is that it comes pre-loaded with credit to save you the hassle of having to load it on yourself. I'll be using my contactless bank card myself but need one for my adult daughter. Cool, eh? From a train station: The second way to get an Oyster smartcard is from a manned ticket window at a train station. Am I charged for that trip? Not sure what zones I will be in. You can travel: With an Off-Peak Day Travelcard, you can travel: If you use a Disabled Person's Freedom Pass to travel, you can't use your Disabled Persons Railcard to buy a discounted ticket for someone else. Note: The minimum amount of money that you can add at an Oyster Ticket Stop is 1.50. You can't use cash to pay for your bus fare. There is no need to touch down again when you leave the bus you only have to do that for trains. Please contact Staff Travel for further details, If you were dismissed from TfL, you are not eligible for travel facilities, If you were granted an immediate enhanced ill-health pension, you may be credited with up to an additional five years to counttowards your total service, If you are a partner of aretired member of staff who has died, you can keep any retired travel facilities already issued, You must hand in your Staff Oyster card and any other staff passes to your line manager on the day you leave TfL, Have at least 20 years' service with a participating employer or successor to London Regional Transport, Get a third off Thames Clipper River Bus services by showing your Retired Staff Oyster card when you buy a ticket, Pay a reduced fare on IFS Cloud Cable Car if you show your Retired Staff Oyster card when you buy a Boarding Pass, Are a TfL employee and entered service before 1 April 1996, and, Had a staff PTAC with London Regional Transport, London Underground Limited or were in anadministrative or management grade with London Buses, Your partner if they already have a Partner PTAC, Dependent children aged 5-24 (children aged over 16 must be in full-time education and a headed letter from the school, college or university confirming their studies must be supplied), If your children had an All Rail PTAC, they will be issued with a replacement All Rail PTAC when you retire, Your children will be issued with a TfL rail PTAC if your partner opted to have a retired Staff Oyster card rather than a PTAC. Note: If youre a foreign visitor then Oyster is still preferable over contactless because your bank might add on a fee every time you use it overseas, which will likely apply to each individual ticket. It is important you keep the password safe and confidential, as you are responsible for everything that happens in your account. If you have both the Oyster card and Railcard handy (or the digital card on your phone) then they can add it on - tfl.gov.uk/fares/free-and-discounted-travel/national-railcard-discount (they mention it at the bottom of the page). Valerie We have Oyster Cards from when we lived near London (we're in Newcastle now). the maximum amount its possible to spend each day, regardless of how many journeys you make, is the daily cap for the zones you travel through (shown in the table above). Staff Hi Adrian. The computer will recognise that your travelcard already covers zones 1-2 and deduct the difference from your credit. This costs 15.00 and can be used on the 09.29 departure from Staines and all subsequent trains, and gives unlimited travel by train, tube and bus in the London Travelcard area. I will arrive at Heathrow on Friday May 27th and depart London Monday May 30th. But if it's an Oyster card with a travelcard on it, or you get some kind of discounted travel on it, then that wouldn't be allowed. I am just conscious that I may be charged more than the off-peak fare, which it should be running for this journey. Pre-booking time 3 months. [Note: its not possible to load a 1-day travelcard for the Train, Bus & Tram onto an Oyster card, and you cant load any travelcards at all onto a Visitor Oyster card or contactless card, only the normal blue Oyster cards.]. Oyster cards are the cheapest way to pay for single journeys (along with contactless), and the daily cap is always cheaper than buying a 1-day travelcard. Just touch your Oyster pass against the yellow reader and select Oyster Refund, and follow the on-screen instructions. Details are on their website www.railombudsman.orgor you can call them on 0330 094 0362 between 08-00-22:00 Monday to Friday (excl. But the easiest thing to do is to not bother with a travelcard at all, and just load some credit onto your Oyster card. New Oyster cards are available from London Underground stations, for a deposit of 5. 05:57 Rochester. All London buses are all cashless, so you will need an Oyster card, Travel card or use contactless payment. Once you've completed the application form, send it to Staff Travel who will authorise the application and forward it to Irish Railways. Just tap the card on the big round yellow reader and select top-up from the touchscreen. If you add up all the daily caps for all the days that youre staying in London, then the total will be how much credit you need to load onto your Oyster card. It is only four miles. 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