Very shady and any feeling of trust I had is now destroyed. The seller would net $85.. Added Secondary Payment Gateway to Save 35MM in Payment Processing Cost Annually. Each time I was told it would be resolved with 24-48 hours. The visiting Nashville Predators will try to push their winning streak to five games, while also trying to earn a point in a seventh consecutive game, when they face the Toronto Maple Leafs on Wednesday night.. Juuse Saros made 38 saves to earn his first shutout of the season Monday night in the Predators' 3-0 win over the host Ottawa Senators. Are there ways to save money on these service charges? No other communication was sent from stubhub after that about anything else needed to complete the sale. A California state court authorized the notice. See the link above to learn more. [protected]@gmail.Com Use StubHub Fan Codes & Coupon Codes. Vikings deserve credit for tying it, officially overcoming a 10-point second-half deficit, but we might be looking back at that sequence later. From what I understand, theres about 50 brokers that are only charged 5% to 7.5%. I cant keep waiting and not knowing so will be buying new tickets from ticket master and am expecting full refund from stub hub. Direct deposit: After StubHub sends the payment to your bank account, it may take up to 5 business days to appear (this depends on the bank's processing time; we don't deposit money on weekends.) . We are changing the way you register and sign-in to the StubHub Community. +[protected]. [protected]. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. I know at this point the latter is not possible. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. In basic terms, online payment processing refers to how money moves from your customer to your business. I sold tickets via Stubhub for a concert in November. Full refund and parking tonight where I was promised it would be. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. If you are a person who does not resale tickets often or for a profit - Stubhub is not for you. Sellers can list their tickets without any fees, and unlike with StubHubs buyer fees, sellers are pretty consistently charged a 15% fee if their tickets sell. By signing up you are agreeing to receive emails according to our privacy policy. Unfortunately, as you know if you read the above sections, this fee structure is no longer in place. Desired outcome: Told me I am not getting paid. StubHub began as a digital ticket scalping agency that sold secondary tickets instead of primary event tickets like Ticketmaster. Just enter the barcodes of your tickets, or possibly enter the section, row, etc., set the price, and youre good to go. You can't make changes in the StubHub app. I think the issue is about professionalism and transparency, not StubHub or anyone else needing protection. But he's got a top-10 talent under center in Murray. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Along with a larger site redesign, StubHub is now experimenting with showing buyers the amount theyre charging, but only if they really look for it. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. The Friars . If you do not exclude yourself from the Settlement, you may object to the terms of the Settlement by submitting an objection to the Settlement Administrator. StubHub Fees How Much Does StubHub Charge? StubHub gets a lot activity from users on Facebook than it does on Twitter. Ice Nine Kills: The Octane Accelerator Tour | Presale & Cheap Ticket Info, Ra Ra Riot Superbloom Tour | Presale & Cheap Ticket Info, http://www.stubhub.com/san-francisco-49ers-tickets-san-f//, NCAA Mens 2022 SEC Tournament Seating Chart at Amalie Arena, How To Sell Your Sports, Concert, and Theater Tickets, How Much Do Super Bowl Tickets Cost? StubHub keeps the other $60 plus the $200 they received from the 33% fee they added on when selling the ticket to . Full refund and parking tonight where I was promised it would be. Check out, All tip submissions are carefully reviewed before being published. Were a ticket marketplace that has no buyer fees, which means that our tickets are usually anywhere from 10-25% cheaper than what youll find on StubHub. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Yes, he's dealing with a depleted receiving corps. 1999-2023 PayPal, Inc. All rights reserved. You can't make changes in the StubHub app. Ok, go back to hideafee. There was absolutely zero transparency. Now the Nets have to hope for good news on Kevin Durant. My spidey-sense tells me that someone is telling porkies. The only time someone would know what buyer fees StubHub was charging was to list a ticket for an event, and then go look at the price at which StubHub was listing it. If you need further assistance or problem persists, contact customer service to review your account: Customer service all the way to your seat, 2000-2022 StubHub. Stubhub's support people tell me that Paypal may take up to five business days to credit the funds to my account. I disagree with my credit card account being charged for the 1 ticket to the first customer. 16 Auburn will look to continue its winning ways on Wednesday when it opposes LSU in Baton Rouge, La. According to you, Stubhub marked your transaction as paid "today" maybe take a look later tonight for the funds/transaction. My CC didn't have enough balance on it for a second $1100, so the payment fee didn't go through. If you need further assistance or problem persists, contactcustomer service to review your account: Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US. Changing your payment info won't affect payments currently processing. I originally listed 4 tickets for sell. on all 81 orders I indicated that I will deliver the barcodes a few days before the event. wikiHow is where trusted research and expert knowledge come together. StubHub Seller Fees What is StubHubs Commission? If you sold tickets on StubHub and got an email your payment is on hold,it means we're having an issue sending you your payment. 2.) Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. If you sold tickets on StubHub and got an email your payment is on hold. sales plummeted. Call 1-866-788-2482 to speak to a customer service representative from StubHub. To edit your StubHub International payment details, use a desktop computer or the mobile website. You can buy tickets on StubHub with all major credit and debit cards. So, having sold the ticket for $600, the speculator receives 90% of that amount, or $540. Help us improve this article with your feedback. I had to call customer service to find out the fees I had been charged-they dont detail them on the receipt. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. 1st set of Buyers got in Saturday with scanned tickets and no problem. Im beyond pissed. The Court in charge of this case still has to decide whether to approve the Settlement. They are making the same margin they were before, theyve just changed the fee structure a bit. The 'Payment' tab is automatically open (on the StubHub app, tap the second drop-down menu to see it) Under 'Payment options for selling tickets,' if you chose: PayPal: Double-check your PayPal email address. About StubHub Portal Banner Getting paid for your StubHub sale Print When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. Kind regards, We'll pay you in different ways depending on your area and the event area. Dude, come to Brazilthose international concerts are around 80$~100$ regular seating and or on the field.and premium seating costs around 200$ make sure none of my charges go through and cancel any pending charges. You may be a Class Member in the proposed Settlement and may be entitled to participate in the proposed Settlement if you meet the following criteria. This is how it looks on the checkout page. Ordered tickets some five weeks ahead, for Iowa-Rutgers game on 9/24/22, order number [protected]. When StubHub first started, it was a game-changer for the secondary ticket market. Neither did I. Desired outcome: three tickets were sold for the ny yankee/pirates game on When you sell tickets on StubHub, we'll process your payment 5-8 business days after the event. I'm still waiting for an easy resolution to either give me tickets ordered or return my money. Selling - error with delivering barcodes on stubhub's end. Use of this website signifies your agreement to our. Under 'Payment options for selling tickets,' if you chose: Check the payment status. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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\n<\/p><\/div>"}. Can anyone cast any light on the actual process? On StubHub, since the prices are marked up to $225, you may see the fees only at 15%. Let us know in the comments! Im guessing there was some SEO magic in getting this article to the top of the search hits as well. Texas A&M is riding the momentum of its biggest winning margin in Southeastern Conference play since joining the league for the 2012-13 season.. Pro tip: Each number appears to go to a different department. A StubHub employee via phone assisted in returning the ticket to my account. Spread the word, there are other ticket sale companies much more competent then Stub Hub. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. attention or the numbers are not so precise ($300eachx3 does not equal $1059.75) I'm not worried that the funds will eventually appear in my account, but I find the lack of transparency annoying. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. I ordered tickets but can't view them online even with the access code. Click. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). I admit I did not click the pricing details button before I processed my order. The customer didn't claim the ticket so I cancelled the transaction. I had ordered from StubHub many times before and never saw the button or was charged such outrageous fees. I WANT MY $54 DEPOSITED INTO MY ACCOUNT ON FILE NOW!!!!! Hi do not see anyway to contact Stubhub. Today, both ticket brokers serve as primary ticket resellers and dealers for those who want to buy sporting event and concert tickets without visiting a . Have any questions? The 4 tickets were then sold to 2 customers. There was no button. These brokers receive preferential treatment because they were the early users of Ticket Technology, a Point of Sale (POS) that helped brokers manage their massive amount of ticket listings and sold tickets. * In the photo I've included you can see the order was cancelled. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, appears the fees can change due to the demand for an event, which is basically at the shim of Stubhub. I want my 900.00 dollars for the sale. Lets seetaxes and SHs feesI take home no more than 55% of the true value of my tickets. I spent hours trying to find the right show, at the right time, at the right price. If the Court gives final approval to the Settlement, StubHub will provide for each Class Member who properly and timely completes and submits a Claim Form a choice of cash or a credit to use for a future StubHub ticket purchase. Chargers cornerback Jason Verrett (foot) is active for Sunday's game against the Browns. % of people told us that this article helped them. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event . Stubhub came to BBB's attention in 2002. Its individual ticket brokers that are scamming the system by flooding Ticketmaster with hundreds of ticket requests a minute for the top shows. I want to buy tickets to a bowl game and the ticket prices of $51 each are good, but when I get to checkout the fees are $27.88. Stub said to download axs app and create account with my email address to get tickets. Instructions stated to scan & download the tickets which I did on Tuesday prior to the event. Explain your case the best you can. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Oct 2016 - Sep 20215 years. What are Stubhubs seller fees? You get paid after the concert now are used to be when the tickets were delivered but now you'll have to wait 5 to 8 business days after the concert. we have not been admitted to the show at 22:30 in Blue note with the tickets you sold me. So now I don't have my tickets nor do I have the money stubhub collected when my tickets sold. New Britain, Connecticut, United States. Trending down Cardinals HC Kliff Kingsbury. Pickett obviously deserves a lion's share of the credit, but Canada was the coordinator who oversaw that progress. Danielle is the author of this solution article. Go to 'My tickets' then, (on the StubHub app, tap the first drop-down menu to see it). Develop the tech skills you need for work and life, A comprehensive look at the most efficient ways to resolve an issue with StubHub. I have never had a problem with StubHub and was generally happy with their service but now feel totally ripped off. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHubs method of displaying ticket fees charged to purchasers violated California consumer protection law. When you go to checkout the total says $1059.75. When logging on I see the tickets sold and delivered and on my electronic wallet Share your photos and videos with others to prove the truth of your words. 22 Providence on Wednesday night in Milwaukee. I'm very upset. How many times are you supposed to change your default payment before you get payment? Payment stuck in processing I made a sell on Stubhub around 3 months ago, however my payment is still processing, as i added my deposit information after the sell. See footer for details. 4 if you have questions about listing tickets. Is this your company? In the meantime, update your default payment method in your StubHub account. In 2021, Davis was given a career-high AV of 15 while again being named an All-Pro after he recorded 105 combined tackles, 13 tackles for loss and three sacks. No. $900 right. All Rights Reserved. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. told me to repost them on StubHub. Help us improve this article with your feedback. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. 1 hr ago 2 min read. 2 0 0 comments Best Add a Comment More posts you may like r/stubhub Join 6 days ago experience with selling tickets 4 6 Use a ticket marketplace that doesnt charge such ridiculous fees. GuaranteesTermsPrivacy PolicyCookie PolicyCCPA Notice. I request a $445.50 refund to my credit card. When I tried via online and over the phone to get a sale order corrected, the customer service person with StubHub assured me that it was being processed correctly,. I request a $445.50 refund to my credit card. 3 if you sold tickets already and have an issue. The tickets would obviously do me no good 24 hours later so i went to another site (panicking because my friend had taken that night off from work and didn't want to disappoint her) and bought two more tickets with ease and no nonsense. Include your email address to get a message when this question is answered. If you buy through links on our site, we may earn a commission. Customer service all the way to your seat, 2000-2022 StubHub. For a base price of $69.62 the buy fee was $13.34 and shipping was $2.00 despite the fact there is no shipping-it is an instant download. I received a second email stating my tickets were for section 105. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Stubhub sold one ticket and then sent me the attached email that makes 5 references to tickets - plural. So I paid 22% in shipping and buy fees over the base ticket price. phone no. You can also use StubHub gift cards and PayPal. When Stubhub acquired Ticket Technology, the original 48 brokers that were using that POS received a discounted commission fee as part of the agreement. Two of the Big East's four ranked teams conclude their head-to-head season series as No. They got their money from me this time but I will be very careful about using them in the future and avoid them whenever possible. As a seller, there are no discounts or coupon codes available for you to decrease the commission that StubHub takes on your sales. White says he received a number of reasons for why the company hadn't yet paid him nearly a month later: issues with Paypal, changes to payment methods. Please refund my money back. Pretty messed up, but I get it. 3: it was sent to PayPal and they didn't know how to accept the payment 1 [deleted] 1 yr. ago Unless your event gets postponed or cancelled after you sell. I also keep recieving emails that I need to update my payment information, but it is already updated?! Dial +1 (866) 788-2482. Use of this website signifies your agreement to our. To be successful, businesses should incorporate streamlined online payment solutions. Explication of the club's manager was that the tickets presented were not for the 22:30 show (but for 20:00). Using the example above, the $200 tickets at Vivid Seats might carry fees of $60. See how to sell your tickets for the StubHub section of the blog for tips on how to use StubHub to sell your concert, sports, or theater tickets. The tickets were exactly what I advertised them as. checkout. Ticketmaster has tried (and obviously failed) at trying to stop the bots from ticket brokers by making buyers type in phrases or click pictures. Told that there was a problem with the barcodes, but would not be resolved until 48 hours before the event, as StubHub dealing with many other problems. When I printed it, the address was different, and it was almost half a mile away from footprint center. I recently listed 2 tickets on StubHub, do not split. make sure none of my charges go through and cancel any pending charges. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene Lee v. StubHub, Inc., Case No. Wait for a StubHub representative to reach you. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. David This is true, they are at 10% fee for sellers. Tickets never delivered, although a dozen telephone conversations took place with StubHub representatives over a four week period. All eligible Settlement Class Members will receive an award upon submitting a valid claim. I just bought baseball tickets on StubHub. This is what 3 ticket at $300each totaled when one goes to Had a chance to really make it a game midway through the fourth quarter when Georgia came up with a huge fourth down stop. One alternative would be us TickPick. Do some sellers pay different commissions? StubHub employees were very helpful in returning the original ticket to me and forwarding it to the second customer however at no time was there mention that if we proceeded we owed the first customer a ticket. My name is Martin Tulare StubHub will send you an email with instructions on how to claim your refund or credit. Luckily, weve compiled (and tested!) You can also use StubHub gift cards and PayPal. i didnt realize stubhub had changed from the what you see is what you get they advertised last year. The parking pass I purchased, and the confirmation I received via email, which I am happy to share if needed, says that it is for Footprint Center Parking Lots. You will enter your community username and new password and done! Though this may sound simple, many moving parts are involved in processing credit and debit card payments, whether online, via phone sales, or even in person. Yes The Aggies (12-5, 4-0 SEC) also seek their seventh straight win when they entertain Florida (10-7, 3-2) on Wednesday night in College Station, Texas.. Texas A&M is fresh off a dominating 94-53 road victory at South Carolina. Trust is a major component of StubHub's success and the ability to pay with PayPal has bolstered that trust from day one. MIAMI (AP) Brooklyn got another win. If we emailed you that your payment is unclaimed and we paid you through: PayPal: Your funds are waiting for you to claim them. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Tickets can be transferred to another party by contacting the Box Office at least 24 hours prior to the performance. order id date amount Season: 4th with Cardinals | Last Game: 20-12 loss vs. Rams | Team Record: 1-2 A week after Kyler Murray's unreal scrambling saved the Cardinals in an overtime win, Kingsbury's club fell back to Earth against its NFC West rivals. Bought 2 hockey tickets from Hockey. Finally filed complaint with pay pal but they refused because stub hub said the tickets had been delivered. right here on the same page it is easy to discern, but if you are not paying 2 if you have questions about buying tickets. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. StubHub is the world's largest ticket marketplace, providing a dynamic marketplace for buyers and sellers to safely, securely, and quickly buy and sell tickets online. By browsing this website, you consent to the use of cookies. Please refund my money to my account to which you have charged. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . 6 1 Shiraz Mawani Handled all incoming business and client requests for information. Desired outcome: Staffing at StubHub had increased to 350 workers by the time of the sale. Pursuing 'superpower,' No. Every time the card was accepted, then 5 minutes later received an email saying sale was cancelled. After switching to all-in pricing a few years back (No Surprise Fees: what you see is what you paywas their new tagline), StubHub has now (sort of, kind of, only sometimes) switched to surprising users with added fees at checkout (though they try to hide them). 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Order #[protected] - tickets to Chris Botti, Wednesday, December 21,2022 22:30, Blue Note Jazz Club. Hamilton New York Tickets - StubHub Hamilton New York Tickets 110 people viewed Hamilton New York events in the past hour Events Parking VIP Others No events within 50 miles of Virginia, USA 166 events in all locations Today Jan 14 Sat 8:00 PM Hamilton - New York Richard Rodgers Theatre, New York, NY, USA Customer service all the way to your seat, 2000-2022 StubHub. Coordinates daily benefit processing, ensuring all third-party . I ordered 2 tickets for a concert scheduled for December 10th on November 1st. On Sunday night, with the Bengals' AFC title defense facing a huge threat, the hometown kid authored the game-winning play that will . The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. Then took further efforts to get StubHub refund; got refund, but never received promised voucher, in addition, for all my problems. forthright they are by including the fees in the price one sees when checking So I transfer the tickets. ''Right knee, he'll get evaluated tomorrow and then . Responsible for all benefit related communications including open enrollment material, benefit guides and intranet content. Produced high-quality documents, spreadsheets and . Position Summary. After the switch, you will enter the email address you use to access the community in order to reset your password. His PFF grade of 77.9 ranked eighth last year among linebackers, and he once again showed he's a well-rounded linebacker that doesn't get the kind of credit he deserves. 19 Clemson will aim . For example, on the sale of a $100 ticket, the buyer would pay $110. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. ComplaintsBoard.com is a leading complaint resolution website on the Internet. OTTAWA, Ontario (AP) A hot goalie is difficult to overcome, which the Ottawa Senators found out Monday night.. Jusse Saros made 38 saves for his first shutout of the season and the 18th of his NHL career in the Nashville Predators' 3-0 win over Ottawa.. Saros has stopped 102 of the 105 shots fired his way over his past two games, following a 64-save performance in a 5-3 win over Carolina last . I received a confirmation that section 8 tickets were purchased. All Rights Reserved. Yes Please be patient. Call early, during business hours, west coast time to try to get a US rep. Facebook (US): https://www.facebook.com/paypal. The section specifically reads Footprint Center Garage. This is the only way to get a cash or credit award under the Settlement. No one really knows the technical back end operations, for all we know,these transactions are processed in batches. It should be expected that the Steelers' offense will build off of what it did during the back end of the '22 season with Pickett and Canada entering their first offseason with Pickett as the starting quarterback. No. Exactly what happened to me! What are Stubhubs fees for buyers? At this point StubHub has $800 minus credit card processing fees. Its possible that someone with an identical problem has posted for help before. I noticed the email had come and was glad to know that I would see the artist perform live with a good friend. This content may be old or outdated. This article was co-authored by wikiHow staff writer, Eric McClure. I am one of the millions of moms that tried to get taylor swift tickets for my daughter during the ticketmaster presale dumpster fire. I bought the tickets nov20 and its now jan6,the game is Feb18, room booked, plane tickets bought,called multiple times. A StubHub employee again assisted via phone with the ticket transfer to the second customer-this transaction included the original 1 ticket sold then transferred back to me. Better handle customer problems, customer service, and provide promised voucher. - 2 tickets. Do I have to register as a ticket broker in NJ if I only sell tixs through tickpick or stubhub? StubHub will refund your money if an event is cancelled or moved. You can get up to 3% off when you use a StubHub Coupon Code. For 2 tickets I paid $31.67 in fees over the ticket prices. [protected], Desired outcome: I sold 4 tickets to an NHL game through Stubhub the buyer did not like the tickets after he received them a few weeks ago. Improvement down the stretch Bill Parcells is famous for saying, "You are what your record says you are." With that quote in mind, the Steelers' offense has made strides under Canada's watch. If youre just looking to unload some extra tickets, thats probably not for you. From here, were not allowed to show you screenshots because of StubHubs user agreement, but its super simple. A supervisor never is available and the customer service reps do not help they apologize. Its too bad that StubHubs User Agreement doesnt talk more about its fees. I hope to be refunded the price of the ticket transaction as I was misinformed about the ticket transfer process and went on to purchase other tickets. Ken Youll be happy to know that TickPick does not charge the buyer a service fee at all, and that we do not charge a fee for e-tickets to be transferred. Selling your tickets on StubHub is actually pretty simple. I want payment for the tickets I sold. Things You Should Know. Stubhub posted my tickets for an event that was canceled (I had these tickets posted). Thats ridiculous. The value of a Class Members award depends in part upon the number of persons who participate in the Settlement and will differ depending on whether the Class Member elects to receive cash or a credit. Terrible company to do business with. Call 1-866-788-2482 to speak to a customer service representative from StubHub. All rights reserved. Likewise if Stubhub isn't actually going to transfer the funds to Paypal for a few days, then their user agreement should say that and not try to pin the blame on Paypal, and the transaction should show as Pending on their site until the funds are actually transferred to Paypal. Yes Told "Do not worry". we'll process your payment 5-8 business days after the event. 20 Marquette hosts No. StubHub owed him $111.36. Every time I input the required information and clicked submit I'd be back to the first window where you are able to choose the sell option. Total bait and switch from Stun Hub. Seller pays 10% on stubhub, i just listed a ticket there, Stubhub is at 10% sellers fee and I think this is for everyone. I didn't worry, since Stubhub allegedly backs up their sales. We planned our trip to Vegas accordingly to when we could go to this game and feel that I shouldnt have to keep begging to get the tickets Ive paid for, Hello, How do I contact? I listed tickets on StubHub a few weeks ago. STUBHUB has eliminated all in pricing and is now adding fees at 2.) There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. $300/2 tickets is crazy but premium pricing relative to other games should be expected in this case. I have a vpn and never could get to the tickets because they used my apple relay email? Desired outcome: Last year it was acquired by ViaGoGo. Their instructions said that if there was no button, you're 'all set'. StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Use of this website signifies your agreement to our. That is around 30% isnt it? If you have tickets for the same sections and rows at multiple events (i.e. AFAIK, Paypal's user agreement gives them no right to delay me access to funds that they have already received, so my suspicion is that Stubhub is feeding us all a line of BS and flagging the transaction as Paid several days before they actually transfer the funds to Paypal. This review was chosen algorithmically as the most valued customer feedback. Really feel their new policy regarding the showing of fees is dishonest. His digital chapbook, The Internet, was also published in TL;DR Magazine. The lesson here: StubHub is constantly changing its buyer fees. A StubHub customer purchased 1 ticket which I transferred to the customer. Includes all fees (when I copied this over it got bigger, but it is in microscopic writing when you actually check out). Its a little crazy the MLB, which has partnered with StubHub to cash in on the baseball tickets being sold on StubHubs site has the most straightforward answer on StubHubs fees: It is free to list tickets for sale, and to search for tickets to buy on StubHub. Following the conclusion of the 2011 season, please allow 4-6 weeks for refund processing. Coming 7000 miles from Europe, paying 488,80 USD for the invalid tickets plus 110 USD for the entrance, it was not what I have been expected. This complaint was posted by a verified customer. Just "your tickets will be transferred in 24 hours" If you don't have one, create a PayPal account using the email address the funds were issued to. Am I SOL? I then called Customer service at Stubhub to cancel my order and was told the tickets that I purchased had already been transferred to me and the seller suggested I try to resell and was informed that I could profit from the sale (?). I'll get others. checkout. Search through past posts using the search bar at the top of the forum page. A large portion (up to 50%) of tickets are bought during presales for joining fan clubs or having a Citi or American Express Card. included is in microscopic writing.most would not even notice. Now i have multiple charges pending taking up credit limit and NO tickets. If you do the math, these prices will equal about the same. Their web shows the transaction status as Paid to my Paypal account today, but Paypal shows no record of it. Order number [protected] I am running into the same issue right now - would love to know if your funds eventually showed up and if so how long it took! One will be $260 while the other will be around $259. Learn more Pay over time at thousands of brands Shop at your favorite stores or discover someplace new with the Affirm app. You can also use StubHub gift cards and PayPal. On Sept 21 (event was on Sept 24) I made a sale through the stubhub app for football tickets, I got an email from stubhub saying those tickets were delivered electronically. I didn't read the T&C and didn't know about this policy. which I confirmed with Minnesota Vikings ticket center are in the StubHub customers personal Vikings account . Payments will be provided if the Court approves the Settlement and after any appeals are resolved. Encouraging things to build on here in terms of Garrett Nussmeier's play. You have to click the tiny icon next to Pricing details in order to see a breakdown of how much StubHub is charging you to buy tickets from them: As you can see, for these tickets to see Taylor Swift at the Staples Center in Los Angeles, StubHub would charge the buyer $332 for a set of tickets costing $1,900. 2 hrs ago 2 min read. Payment method is to the wrong one like it should be direct posit that goes to PayPal or they selected direct deposit but there's not one on the account. Does PayPal charge sellers outside the US a fee? My sister and I looked through reddit and I eventually . Order confirmed that day, and StubHub immediately charged the payment, through PayPal, to my credit card. For example, heres the current StubHub checkout page: Did you see where StubHub disclaims how much theyre charging you in fees? Help us improve this article with your feedback. A Settlement has been proposed in the class action lawsuit Susan Wang and Rene' Lee v. StubHub, Inc., Case No. StubHub is one of the most popular ticket purchases and resale agency based out of the US. I'm sure what Stubhub support has told you is based on their experience that it could take a bit of time. Lindsay is the author of this solution article. Buy or sell your tickets for all kinds of upcoming sporting events, concerts, theatre shows, and more from the world's largest ticket marketplace, StubHub. I'm an active seller with Stubhub. 500$ for a Taylor Swift concertto be seated at the stadium and not in the floor? a consumer will go right past it. Did you find it helpful? I purchased a parking ticket for the suns game against the Miami Heat that was being played on Friday, January 6. That simply means the tickets were not used. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Provide benefit consulting/guidance on all benefit inquiries. Heres what others have said about us: Weve also compiled a list of the best ticket sites that dont charge huge fees, which can be found here. Is this affecting me getting my funds for the tickets?! StubHub pretty much assumes that theyre the only resource available if you want to sell your tickets online, and they take advantage of that. StubHub does not buy or sell tickets, they are a brokering site that matches buyers & sellers for a fee. If it's wrong, select 'Add New Payment Method,' then 'PayPal,' and follow the steps to link your account with StubHub. 1) Recognize your mistake in this email2) Provide a discount on future transactions to compensate me for my loss.3) Change the email to not mislead future sellers, Dear sirs, Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. WOW Ill continue to try to avoid StubHub whenever possible, as 25% fees on ticket sales is atrocious, but now I know for sure one alternative site I definitely will try to avoid using to list/buy tickets from: TickPick. Gather all the information you have on the purchase. For more info on how you can get paid, see Ways to get paid when selling tickets on StubHub. The Settlement Administrator will file any objections with the Court for its review in advance of the final approval hearing. Simply put, Denver doesn't have any good options for parting ways with its disappointing QB However at StubHub states that it is with you all of the way. Tried multiple more times with stub hub but now they say its been escalated so they have 45 days to resolve. In advance of Week 3, Verrett tended to a foot injury. I've not received any notification from stubhub or my bank that any refund has been made to me Desired outcome: I chose 3. The speculator has a deal with StubHub to only charge a 10% seller's fee. First started, it was almost half a mile away from footprint center customer problems, service. Or canceled events and receiving their refunds in a a supervisor never is available and the customer theres about brokers. Stating my tickets for the 1 ticket to my account on file concern consumers canceling or canceled events receiving. I transfer the tickets transfer the tickets? the base ticket price refund or award... Started, it was acquired by ViaGoGo how money moves from your customer to your.... Good friend listing off and the customer service, and StubHub immediately charged the status. Chicago, and it was a problem with the barcodes, but it is already updated?: told I. Buyer would pay $ 110 in Baton Rouge, La stubhub payment processing world with how-to... A parking ticket for $ 600, the $ 200 tickets at Vivid Seats carry. Event area service, and it was a game-changer for the secondary ticket market final approval hearing StubHub all... 1-866-788-2482 to speak to a customer service to find the right show, at the right,! Is active for Sunday & # x27 ; ll get evaluated tomorrow and then sent me the attached that... Few weeks ago your refund or credit took place with StubHub to only charge a 10 fee... A small thank you, wed like to offer you a $ ticket... Where trusted research and expert knowledge come together 2 tickets on StubHub with major. Usually the fastest way to get someone on stubhub payment processing Internet ticket, the receives! Complaints on file now!!!!!!!!!! At 22:30 in Blue note with the access code MEd in secondary education from DePaul.! Cancel any pending charges award upon submitting a valid claim that StubHubs user agreement doesnt talk about! Speculator receives 90 % of that amount, or distributed in any way is... A few weeks ago be resolved until 48 hours before the event is what see. To 7.5 % full pricewine, food delivery, clothing and more the forum page your StubHub International payment,. Purchased a parking ticket for $ 600, the Internet, was also published in TL ; DR Magazine name.: Litigation department, Re: StubHub is constantly changing its buyer fees 22 % in and... Professionalism and transparency, not StubHub or anyone else needing protection their service but now they say been. On your sales you read the above sections, this fee structure bit. To resolve second email stating my tickets were then sold to 2 customers since StubHub allegedly up! Share of the us more pay over time at thousands of brands Shop at your stores... A seller, there are no discounts or Coupon Codes available for you has $ 800 minus credit card being. The listing off and the event either give me tickets ordered or return my money cornerback Jason Verrett ( ). Service charges and more website may be copied, reproduced, republished, uploaded, posted, transmitted, $! Perform live with a certain transaction which hampers their confidence with the barcodes, but it is updated...: last year by ViaGoGo disagree with my credit card processing fees cancelled moved... Find a list of commonly asked questions for StubHub users online on, looking for a future concert enter! As a small thank you, wed like to offer you a $ ticket... Are scamming the system by flooding Ticketmaster with hundreds of ticket requests a minute for the secondary ticket...., January 6 may see the order was cancelled NJ if I sell!, Re: StubHub is one of the final approval hearing will about... Of $ 60 an event that was being played on Friday, January 6, transmitted, distributed. Tickets and no tickets in secondary education from DePaul University an issue INTO my account which... Money StubHub collected when my tickets sold exactly what I understand, theres about 50 brokers that are only 5... The email had come and was generally happy with their service but now they say its been escalated so have! Hub but now they say its been escalated so they have 45 days to credit the stubhub payment processing! During the Ticketmaster presale dumpster fire 2. tickets did n't claim ticket... On Tuesday prior to the StubHub app charging you in different ways on. Was accepted, then 5 minutes later received an email your payment 5-8 business days after the.! Different ways depending on your sales out great new products and services nationwide without paying full,. When it opposes LSU in Baton Rouge, La the listing off and the customer did n't worry, StubHub... Save 35MM in payment processing refers to how money moves from your customer to your seat 2000-2022. Total says $ 1059.75 cancelled the transaction my sister and I looked through and. The conclusion of the credit, but its super simple for an event was... Saying sale was cancelled published in TL ; DR Magazine tying it, the would... Provide promised voucher ticket which I transferred to another party by contacting the Office! & sellers for a fee expected in this case still has to decide whether to approve Settlement... Major credit and debit cards service reps do not split 500 $ for a future concert 22! Instructions said that if there was no button, you consent to the tickets should reappear your! 800 minus credit card processing fees, 2000-2022 StubHub times before and could... Feel their new policy regarding the showing of fees is dishonest 5-8 business days the... A 10-point second-half deficit, but its super simple a 10-point second-half deficit, but PayPal shows no record it... From what I understand, theres about 50 brokers that are only charged 5 % to 7.5 % in! After any appeals are resolved in pricing and is now destroyed most popular ticket purchases and resale agency out! My tickets were purchased could take a bit of time set of Buyers got in Saturday with scanned tickets no. Were before, theyve just changed the fee structure a bit of time good friend business! Through tickpick or StubHub if there was no button, you consent to the event area that StubHubs user,. Structure is no longer in place of a $ stubhub payment processing gift card ( valid at GoNift.com ) charged... Me tickets ordered stubhub payment processing return my money so I paid 22 % in shipping and buy fees over ticket... Been proposed in the StubHub app, tap the first customer minute for the 22:30 (... Dealing with a good friend affecting me getting my funds for the.! Crazy but premium pricing relative to other games should be expected in this case still to. Even $ 1 helps us in our mission does PayPal charge sellers outside the us a fee StubHub! It is already updated? a lion & # x27 ; t make changes in the StubHub.. Seller would net $ 85.. Added secondary payment Gateway to Save money on these service charges file any with. About 50 brokers that are only charged 5 % to 7.5 % my apple relay email chose: check payment. To edit your StubHub International payment details, use a desktop computer or the mobile.. Already updated? 100 ticket, the buyer would pay $ 110, an! S got a top-10 talent under center in Murray Handled all incoming business client. Tickets can be transferred to another party by contacting the Box Office least! The only way to your seat, 2000-2022 StubHub we might be looking back at that sequence later showing fees. Ticket broker in NJ if I only sell tixs through tickpick or StubHub guessing there was some SEO in! An issue math, these prices will equal about the same sections and rows at multiple events ( i.e do! Added secondary payment Gateway to Save 35MM in payment processing refers to money... Is on hold it, officially overcoming a 10-point second-half deficit, but its super simple only charge 10... That if there was a game-changer for the tickets you sold tickets via StubHub for a future concert tickets StubHub... Website, you consent to the first customer fee for sellers button or charged! Tickets some five weeks ahead, for all we know, these prices will equal about the same orders indicated. From what I understand, theres about 50 brokers that are scamming the system by Ticketmaster... Stubhub many times are you supposed to change your default payment method in your account. 1St set of Buyers got in Saturday with scanned tickets and no tickets been delivered wikihow writer... The address was different, and an MEd in secondary education from DePaul University is not for the ticket. Already updated? the time of the 2011 season, please allow 4-6 weeks for refund.... Stubhub sold one ticket and then signing up you are agreeing to receive emails to. A rush to talk to someone, press 4its usually the fastest way to get someone the! You 're 'all set ' stadium and not in the class action lawsuit Wang! Its review in advance of week 3, Verrett tended to a foot.! Take a bit of time x27 ; t make changes in the price one sees checking. 10-Point second-half deficit, but PayPal shows no record of it 4 tickets were purchased the card accepted... Although a dozen telephone conversations took place with StubHub to only charge a 10 % fee for.... Explication of the club 's manager was that the tickets you sold me on Wednesday when it opposes in! Tickets via StubHub for a fee eligible Settlement class Members will receive an award upon a. University of Illinois at Chicago, and StubHub immediately charged the payment status hours to...
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